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69 Victoria Rd, Horley RH6 7QH, UK – 01293 820377
The arrangements were professionally carried out, , The florist went to endless trouble to obtain flowers that I particularly wanted on the coffin. The only downside to the event was the webcast of the cremation service, I asked for a webcast to enable family living in the USA and Australia to see the cremation ceremony in their own time. The picture quality was good, but of rather small size, the music was well recorded, but the spoken word from both lecterns was inaudible. There were three eulogies read out during the ceremony and none of them were clear. My opinion is that the microphones were either of poor quality or the amplification equipment needed adjustment. This has resulted in my having to send hard copies of each eulogy to family overseas and to some of the congregation who also had problems hearing the spoken word within the chapel.
Our beautiful mum passed away last October. We actually dealt with Karen who was covering at the Crawley branch. I am in the medical field and up to that point in my life I had never met someone as kind and compassionate. I know you have to be a certain person to be a Funeral Director but Karen you truly are a huge asset to such a tender business. Thank you for your kindness, compassion and professionalism for looking after our mum's final wishes.
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